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– ATI and interaction with Bitlocker | Acronis Forum

Disks that are encrypted by BitLocker, and are in unlocked state, have a silver unlocked padlock:. You may see a yellow triangle with an exclamation mark picture overlay and a silver unlocked padlock on the disk – it would indicate that the disk, still being encrypted by BitLocker and in unlocked state, has BitLocker protection suspended. Such disks are treated by Acronis True Image the same way as encrypted and unlocked. To lift the above listed restrictions, you can turn off BitLocker protection, which will decrypt the disk:.
If the disk does not bear any padlock adornment, it is not encrypted at all. In other words, BitLocker protection is either not enabled not to be confused with the term “suspended”! Such disks are available for all operations with Acronis True Image without any limitations.
Skip to main content. Operating Systems: Windows. Last update: Introduction BitLocker is a Microsoft technology for encrypting disk volumes. Description Acronis True Image is compatible with BitLocker with certain limitations that depend on the current status of BitLocker protection of the disk. Disks can be: 1 encrypted and locked 2 encrypted and unlocked 3 not encrypted The simplest way to tell BitLocker status of a disk is to see how the disk looks in Windows Explorer.
Encrypted and locked Disks that are encrypted by BitLocker and are in locked state have a gold lock on them. Backups of type “Entire PC” will fail, however, if at least one internal disk is encrypted and locked, even if others are unlocked or not encrypted at all.
If you recover them or boot from the clone, you will need to turn on BitLocker protection again. For that, right-click the disk and select “Turn on BitLocker”: Cannot be read by Acronis bootable environment: Cannot be backed up by using Acronis bootable media or Acronis Startup Recovery Manager F11 key function Disk cloning of such disk will fail, if the cloning tool requests a computer reboot Recovery from or to such disk, initiated in Windows, will fail, if a computer reboot is requested Encrypted and unlocked disks cannot be read by Acronis Bootable Media Avoid storing backups on encrypted and unlocked disks , because at recovery time the bootable media or the bootable agent will not “see” the disk, where the backup is stored.
To create Acronis Secure Zone, decrypt the disk by turning off Bitlocker. This works file with any non-Bitlocker backup. It’s the ones that I previously did that will not restore and give the error. Doing this should allow the drive to show correctly.
Microsoft do not normally allow Windows to be booted from any external USB drive unless you have used the Enterprise Windows to Go or equivalent feature to create a bootable drive. If you boot from the USB it becomes the C drive. Since it’s on the same machine is looks like just a hard drive change. Authenticates fine. When I’m on the road and it can be months, I carry bootable Windows and Linux on flash drives in the event something breaks.
The inability to restore Bitlocker backed-up drives means I have to de-bitlocker, backup, and re-bitlocker each time.
That is unacceptable. However, the Bitlocker tibx’s from the original Windows PC will not restore. Acronis should look into this. Did you copy a few tibx files from a backup chain and then try to restore them? If so all files in a backup chain are dependent upon each other and all fikles of the chain must be present in the same location or else the recovery will fail. Using VSS Doctor. No – All are single full backups done from the machine directly to the external USB drive.
I have two drives per machine and none will restore for any of three machines. I have also tried a fresh external drive with nothing on it. Did a backup and tried to restore – nada – same error with the null reference. If I remove Bitlocker backup and restore works fine.
If I leave Bitlocker on, backup works but the restores will not. How were these single full backups done? Was this from the Windows ATI app, and if so, was the same task used to create more than a single full backup? I create new full backups with different names dagmar-full, dagfeb-full et al and use ATIbit encryption.
None are encrypted. Used ATI to add drive as well. Just cannot restore. I am when I do a non-Bitlocker backup and restore. Only the one tibx exists on the drive. Again, trying to restore gives the same error. Picture is of external USB drive I am backing up to. Anthony, if you are creating these full backups using the Windows ATI application, then there should be no difference between these and having BitLocker encryption but unlocked, assuming that it is only the C: OS partition that is encrypted.
In reading through this i think your issue is related to the fact that you have two forms of encryption in play here, they are Acronis own bit encryption and Bitlocker.
It is a mystery to me why you are applying both forms of encryption to these backups. It serves no purpose and in fact introduces the issues you have here. I suggest you pick one form or the other to use and stick with that but do not use both. The Acronis encryption will achieve your objective of not having to unlock the encryption at times when you desire not to and offers a fool proof way of being asked for password when the application deems it necessary to work with a backup. I get that this does not apply to the disk itself and Bitlocker takes care of that for you here.
So if that is the issue for you, that your laptop disk you deem necessary to have encrypted, than use Bitlocker for that. Yes, you have to turn it off to work with TI and your backups but I fail to see the issue with that personally.
Just tried it without the ATI encryption and got the same error on restore so the theory that the two are bumping heads is not the issue. Ironically with I am aware that the Bitlocker is stripped off when backing up, hence the ATI password.
After I restore I can re-Bitlocker as needed – but I just generally want to get a few files. Uninstalling Bitlocker before backing up is time consuming, especially when I’m dealing with 1 thru 10TB drives. I would rather just backup and if I need to re-invoke Bitlocker, I can at my convenience. Tell you what, I have read your plea about if only Please review the link below that describes how you can install the Windows ADK on your machine then use the builtin media builder tool in Acronis Backup This may be the answer you’ve been looking for:.
I added the drivers and created the Booting from it the It does the other two partitions. Both were initialized as GPT which is what the M. The Disk1 is the c: M. The C drive is Bitlockered but unlocked. Disk 4 is the target and when it failed to restore I manually created the partitions and tried to force each partition from Disk 1 into it.
No dice. Is there some type of driver that needs to be included for Bitlocker? I’ve added all the drivers I could download from the Acer site for any storage or Intel product. So now your issue is that Acronis products still adhere to the old MS policy of booting from removable media being prohibited.
A move away from that by MS has happened with the release of version of Windows 10 I believe however, Acronis has not followed suit at this point in time. You would need to plead your case to Acronis Support at this point. It is possible that the next release of the product may bring such support, time will tell. Alternatively, you can possibly restore to a disk attached internally in a PC and then use that disk to boot as you desire.
I can do a non-Bitlocker backup and restore even with ATI Doing a backup with the Using the Whatever it is has to do with Bitlocker and the M. I have machines with Bitlocker and Acronis encryption work together. Backing up strips off the Bitlocker and Acronis encryption protects the data.
I can also restore to a USB drive and make it bootable with no problem. Okay, I get it. Do you have any settings in your bios that may be in play here? I have never seen or heard of this but is your M. There most certainly has to be an issue here that’s for certain.
This is at the point though were the logical and known possibilities have been exhausted so the road now leads to Acronis Support. Bob, good point about hardware encryption of the M.
SO another quirk happened.
Acronis true image 2017 bitlocker free download. 56619: Acronis True Image: compatibility with BitLocker
I want to know exactly how I can go about using ATI to restore a system image in case disaster should strike. I have read various knowledge base articles relating to Bitlocker which, to be honest, do not really explain things very well at least not to me.
There is no need to suspend BL before doing the backup as it should be automatically unlocked when you sign in to Windows. Any attempt to recover the above backup started from within Windows will fail simply because the Linux temporary environment that is used by ATI does not have any ability to work with BL encrypted drives or even allow them to be unlocked.
You will need to either enter the BL key or password in the rescue environment but if you include this on the rescue media it does provide a potential security exposure if that media is stolen etc.
If you create the ‘Simple’ version of the ATI rescue media, and do this on Windows 10 Pro which has BitLocker support, then this is included in the rescue media but there are some steps that are needed in order to access a BitLocker encrypted drive in the rescue environment.
When you boot into the rescue environment, you will see a black Command prompt window along with the main ATI application window. You need to close the ATI window in order to have access to the command prompt in the black window. See the following data captured from my own system booted from the ATI Simple rescue media with an encrypted drive connected. All rights reserved. Size: The above shows the unlocking of an external USB HDD after first closing the main ATI application panel to reveal the command prompt window hidden behind it, then later relaunching ATI after doing the unlock by entering the password manually at the prompt given.
Note: Please do not expect any instant reply for private messages as I am often unable to access these due to forum timeout errors!
Thank you Steve for the detailed response which I will digest and then try and put into practice. Robert, I would suggest taking a read through webpage: A beginner’s guide to BitLocker, Windows’ built-in encryption tool – to see if this will help answer some of your questions.
I face a lot of issue with BL and decided to decrypt my system. ATI is not able to support BL imho. Acronis True Image is compatible with BitLocker with certain limitations that depend on the current status of BitLocker protection of the disk. I have found that if I want to restore an ATI backup onto a Bitlocker encrypted drive then the best way to do this is to unlock Bitlocker and then decrypt it through Command Prompt after booting with the bootable media.
This seems logical but I wonder whether this is necessary or whether there is a way of getting ATI to restore to the drive without doing this.
It’s only necessary to unlock the drive using the command prompt from the rescue media. You don’t need to decrypt it. I have tried merely unlocking the drive as described above by Steve and then restarting ATI and carrying out a restore.
Unfortunately, just as the restore process is about to start the system requires a reboot. This results, at least in my case, in restoration process failing as I suspect the reboot locks the drive again and so ATI cannot write to it.
I assume that this does not occur when you restore your system image to a Bitlocker encrypted drive. Please confirm. I just was interested to know whether the program is designed to work when the OS drive has been unlocked but not decrypted. Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. ATI and interaction with Bitlocker.
Thread needs solution. Forum Member. Posts: 4. Comments: I would like the following questions answered if possible: When taking a system image backup of the Bitlocker protected drive does Bitlocker protection need to be Suspended? If it does, why and similarlily, if not why not? Does the bootable media created from within ATI Windows include any tools to enable Bitlocker recovery to take place if these are needed?
If not, will I need to have the Recovery Key to hand during the recovery so I can manually enter this? Does any of this alter the way in which the recovery of a system image to that drive would be performed? I believe that if I wanted to clone the OS drive to a larger drive then I would be well advised to decrypt the OS drive before cloning it and then turn Bitlocker on again once the clone process had taken place. Is that correct? Products: ATI Steve Smith.
Posts: Enter the password to unlock this volume: The password successfully unlocked volume L:. Products: Acronis True Image 9. Examples: “ComputerX”, ” Displays brief help. Example: “-ParameterSet -? Example: “-ParameterSet -h” Examples: manage-bde -unlock -? Dietmar P. Posts: 0. Comments: 1. Forum Moderator. Comments welcomed. Forum Star. Hi RF, It’s only necessary to unlock the drive using the command prompt from the rescue media.
Thank you Mustang. Totally decrypting the drive is slower but not the end of the world.
Acronis true image 2017 bitlocker free download –
Acronis True Image free mandatory software update for Acronis Cloud features How to download Acronis bootable media ISO. I have been trying to recover an image of my computer that I made with Acronis True Image I am getting the message: ‘Unable to.